Privacy Policy

Your privacy is our priority. Learn how we collect, use, and protect your personal information.

Introduction

At GEORankAI (“we,” “our,” or “us”), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our Generative Engine Optimization (GEO) and Answer Engine Optimization (AEO) services, or interact with us in any way.

By accessing or using our services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.

Information We Collect

We collect several types of information from and about users of our services:

Personal Information

Contact Information: Name, email address, phone number, business name, and industry type
Business Information: Company details, website URLs, marketing goals, and business challenges
Communication Records: Records of your communications with us, including emails, calls, and chat messages
Payment Information: Billing address and payment method details (processed securely through third-party payment processors)

Automatically Collected Information

Website Usage Data: IP address, browser type, device information, pages visited, and time spent on our site
Cookies and Tracking Technologies: Information collected through cookies, web beacons, and similar technologies
Analytics Data: Information about how you interact with our website and marketing materials

Service Related Information

AI Search Data: Information about your current visibility across AI platforms (ChatGPT, Bard, Claude, etc.)
Competitor Analysis: Public information about your competitors’ AI search presence
Optimization Results: Data about the performance of our GEO and AEO services

How We Use Your Information

We use the information we collect for various purposes, including:

Purpose	Description	Legal Basis
Service Delivery	Providing GEO and AEO optimization services, conducting AI search audits, and implementing optimization strategies	Contract Performance
Communication	Responding to inquiries, providing customer support, and sending service-related notifications	Contract Performance / Legitimate Interest
Marketing	Sending promotional materials, case studies, and industry insights (with consent)	Consent / Legitimate Interest
Analytics	Improving our website, services, and user experience through data analysis	Legitimate Interest
Legal Compliance	Meeting legal obligations and protecting our rights and interests	Legal Obligation

How We Share Your Information

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

Service Providers: We may share information with trusted third-party service providers who assist us in operating our website, conducting business, or servicing you (e.g., payment processors, analytics providers, email marketing platforms)
Legal Requirements: We may disclose information when required by law, court order, or government request
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction
Protection of Rights: We may share information to protect our rights, property, or safety, or that of our users or others
Anonymized Data: We may share aggregated, anonymized data that cannot be used to identify individual users

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law:

Client Data: Retained for the duration of our service relationship and up to 7 years after termination for legal and business purposes
Marketing Data: Retained until you unsubscribe or withdraw consent
Website Analytics: Typically retained for 26 months for analysis purposes
Communication Records: Retained for up to 3 years for customer service and legal purposes
Financial Records: Retained for 7 years in accordance with accounting and tax requirements

After the retention period expires, we securely delete or anonymize your personal information in accordance with our data retention policies.

Data Security

We implement comprehensive security measures to protect your personal information:

Encryption: All data transmission is protected using SSL/TLS encryption
Access Controls: Strict access controls and authentication procedures for all team members
Regular Security Audits: Periodic security assessments and vulnerability testing
Secure Storage: Data is stored on secure servers with appropriate physical and technical safeguards
Employee Training: Regular privacy and security training for all employees
Incident Response: Established procedures for responding to any security incidents

While we implement robust security measures, please note that no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but are committed to protecting your information using industry-standard practices.

Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

Right to Access: Request a copy of the personal information we hold about you
Right to Rectification: Request correction of inaccurate or incomplete information
Right to Erasure: Request deletion of your personal information (subject to legal requirements)
Right to Restrict Processing: Request limitation of how we use your information
Right to Data Portability: Request transfer of your data to another service provider
Right to Object: Object to certain types of processing, including direct marketing
Right to Withdraw Consent: Withdraw consent for processing based on consent at any time

Cookies Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website:

Types of Cookies We Use

Essential Cookies: Necessary for the website to function properly
Analytics Cookies: Help us understand how visitors interact with our website
Marketing Cookies: Used to deliver relevant advertisements and track campaign effectiveness
Preference Cookies: Remember your settings and preferences

You can control cookies through your browser settings. However, disabling certain cookies may affect the functionality of our website. For more detailed information about cookies, please see our Cookie Policy.

International Data Transfers

As a global AI optimization service, we may transfer your personal information to countries outside your residence for processing and storage. When we do so, we ensure appropriate safeguards are in place:

Adequacy Decisions: Transfers to countries with adequate data protection levels
Standard Contractual Clauses: Use of EU-approved standard contractual clauses
Binding Corporate Rules: Internal data protection rules for multinational organizations
Certification Schemes: Participation in recognized data protection certification programs

We regularly review and update our international transfer mechanisms to ensure continued compliance with applicable data protection laws.

Children's Privacy

Our services are designed for businesses and are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18 years of age.

If we become aware that we have collected personal information from a child under 18 without parental consent, we will take immediate steps to delete such information from our records.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately at info@georankai.com.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will:

Update the “Last Updated” date at the bottom of this page
Notify you by email if the changes are material
Post a notice on our website highlighting the changes
Provide additional notice as required by applicable law

We encourage you to review this Privacy Policy periodically to stay informed about our privacy practices. Your continued use of our services after the effective date of the revised Privacy Policy constitutes acceptance of the changes.

Contact Us About Privacy?

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Email: info@georankai.com
Subject Line: Privacy Policy Inquiry
Response Time: Within 2 business days

For urgent privacy matters or data protection officer inquiries, please mark your email as “URGENT – Privacy Matter”

Last Updated: July 25, 2025

This Privacy Policy is effective as of the date listed above and applies to all information collected by GEORankAI.